Terms of Service

The rules and guidelines for using Immerze's language learning platform.

Effective Date: December 14, 2024

📋 Quick Summary

These terms govern your use of Immerze. By using our service, you agree to follow these rules, respect other users, and use our platform responsibly for language learning.

Use Immerze for personal language learning
Don't share your account or violate others' rights
🔄Cancel subscriptions anytime through your account

1. Acceptance of Terms

Welcome to Immerze! These Terms of Service ("Terms") constitute a legally binding agreement between you and Immerze Technologies Inc. ("Immerze," "we," "us," or "our") regarding your use of our language learning platform, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

🔔 Important

You must be at least 13 years old to use Immerze. Users under 18 should review these Terms with a parent or guardian.

2. Account Registration & Security

Account Creation

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. We recommend using a strong, unique password and enabling two-factor authentication when available.

3. Acceptable Use Policy

✅ Allowed Uses

  • Personal language learning and education
  • Sharing progress with friends and family
  • Providing constructive feedback
  • Participating in community features respectfully

❌ Prohibited Uses

  • Sharing account credentials with others
  • Reverse engineering or copying our content
  • Using automated tools or bots
  • Harassment, spam, or inappropriate content
  • Commercial use without permission

⚠️ Violation Consequences

Violations may result in warnings, temporary suspension, or permanent account termination. We reserve the right to take appropriate action to protect our community.

4. Subscription & Billing

Subscription Plans

Immerze offers both free and premium subscription plans. Premium features require a paid subscription with pricing clearly displayed before purchase.

Billing & Payments

  • Automatic Renewal: Subscriptions automatically renew unless cancelled
  • Payment Processing: Handled securely through Apple App Store, Google Play, or Stripe
  • Price Changes: We'll notify you 30 days before any price increases
  • Taxes: You're responsible for applicable taxes in your jurisdiction

Cancellation & Refunds

📱 Mobile Subscriptions

Cancel through your device's app store. Refunds subject to app store policies.

💳 Direct Subscriptions

Cancel anytime in your account settings. No refunds for partial periods unless required by law.

🔄 Free Trial

Cancel before trial ends to avoid charges. Full access during trial period.

5. Intellectual Property Rights

Our Content

All content, features, and functionality of Immerze, including but not limited to text, graphics, logos, audio, video, software, and learning materials, are owned by Immerze and protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you create or upload. By using our Service, you grant us a limited license to use your content to provide and improve our services.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use Immerze for personal, non-commercial language learning purposes.

6. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

🔒

Data Security

We use industry-standard encryption and security measures

🎯

Personalization

We use your data to customize your learning experience

🚫

No Selling

We never sell your personal information to third parties

7. Service Availability & Modifications

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We may temporarily suspend service for maintenance, updates, or technical issues.

Service Modifications

We reserve the right to modify, update, or discontinue features of our Service. We'll provide reasonable notice for significant changes that affect your use.

8. Disclaimers & Limitations

⚖️ Service Disclaimer

Immerze is provided "as is" without warranties of any kind. While we strive for accuracy in our educational content, we cannot guarantee specific learning outcomes or fluency levels.

Limitation of Liability

To the maximum extent permitted by law, Immerze shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service.

Educational Purpose

Immerze is designed for educational purposes. It should supplement, not replace, formal language education or professional language services when required.

9. Termination

Your Right to Terminate

You may stop using our Service and delete your account at any time through your account settings or by contacting our support team.

Our Right to Terminate

We may suspend or terminate your access to our Service if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

10. Governing Law & Disputes

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes, we prefer mediation before litigation. Any legal proceedings must be brought in the courts of San Francisco County, California.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. We'll notify you of material changes through the Service or by email.

Your continued use of Immerze after such notification constitutes acceptance of the updated Terms. If you don't agree to the changes, you should stop using our Service.

12. Contact Information

If you have questions about these Terms of Service, please contact us:

📧 General Inquiries

[email protected]

📮 Mailing Address

Immerze Technologies Inc.
Legal Department
123 Innovation Drive
San Francisco, CA 94105
United States